FAQ Questions and Answers

Is the hostel open all year round? Is the minimal cost of CHF 33.- valid throughout the whole year? How much is the additional fee for breakfast? At what time is the breakfast buffet open? Do I need a membership card? Can I cancel my reservation? Can I check in and out around the clock? What is the earliest and latest check-in time? What is the earliest and latest check-out time? What forms of payment are accepted? Do all rooms have a washbasin with running cold and hot water? Are towels included in the price? What size are the beds? Do I have to make my own bed? Beds are straightened and rooms cleaned daily (included in the cost per night). Are cots available? Do all rooms have windows? Are all rooms air-conditioned? Are all rooms equipped with wardrobes? Do the rooms have minibars? Do all rooms have power outlets? Do all rooms have TV? Are all floors connected by elevator? Is there a room for handicapped persons? Are pets allowed? Is smoking permitted? Is internet access available? Are hair-dryers available? Can I deposit my valuables in the safe? Can I cook in the hostel? Can I wash my own laundry? Can I park my bycicle or motorcycle outside the hostel? Where can I store my luggage? Does the hostel own a restaurant? Can I buy alcohol in the hostel? Does the hostel offer a gym? Does the hostel have a swimming pool? Do I have to pay entrance for ImagineLife? Can guests who do not lodge at the hostel visit ImagineLife? What is the age of admission for entrance to ImagineLife? At what age can youth lodge at the hostel independently? When is lights-out? Who is the owner of the YMCA Hostel Basel? The YMCA Team will be glad to answer further questions: